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AR24 is a French provider of eIDAS-qualified electronic registered mail (lettre recommandée électronique, ERE). The Korint platform uses AR24 to deliver legally-binding formal notices (mise en demeure) to policyholders whose invoices go unpaid, giving the same legal standing as a paper registered letter. It is enabled per product through the registered-mail (ERE) configuration.

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How It Works

When an unpaid policy reaches the formal-notice stage, the platform sends the notice through AR24:
  • Delivery with legal proof: AR24 sends the registered mail to the policyholder and provides proof of delivery
  • Status tracking: AR24 tracks whether the recipient accepts, refuses, or fails to retrieve the mail
  • Status returned automatically: the outcome is reported back to the platform through a webhook, so the notice’s status is always up to date
This gives the broker a documented, legally-recognised record that a formal notice was sent before any further action is taken on the unpaid policy.
AR24 is only used for products where registered-mail (ERE) delivery is enabled in the product configuration.