Korint Platform Documentation

Korint is a comprehensive insurance platform that manages the complete insurance lifecycle, from initial quotes through policy issuance, billing, claims, and reporting. Built with regulatory compliance and operational efficiency in mind, Korint provides sophisticated tools for managing complex insurance workflows, distribution networks, and financial operations.

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Platform Capabilities

Korint serves as the central platform for insurance operations, providing:

• Quote & Policy Management: Complete quote-to-policy workflow with automated premium calculations, versioning, and conversion
• Brokerage Distribution: Hierarchical wholesale and retail broker management with distribution rights and commission structures
• Exception Workflows: Derogation management for handling exceptions to standard product rules with approval workflows
• Communication System: Automated email notifications triggered by business events throughout the policy lifecycle
• Third-Party Integrations: Seamless connections to compliance (Efficiales), claims (Sydia), vehicle registry (SIV), company verification (SIRET), and insurer partners (Wakam)
• Billing & Payments: Invoice generation, payment processing, refund management, and financial reconciliation
• Reporting & Analytics: Automated and on-demand reports for business intelligence, compliance, and operational monitoring

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Who is this documentation for?

This guide is designed for different types of users with varying technical backgrounds:

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What you’ll find here

Our documentation is organized around the core business concepts of the Korint insurance platform:

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Communication

Automated email notifications triggered by business events including signatures, payments, claims, MTAs, and derogations with role-based recipient mapping.

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Quotes

Complete quote system including premium calculation, quote states, versioning, and automatic conversion to policies upon customer acceptance.

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Derogations

Exception management workflow for handling non-standard transactions with approval processes, authority levels, and audit trails.

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Integrations

Third-party system integrations for regulatory compliance (Efficiales), claims management (Sydia), vehicle verification (SIV), company verification (SIRET), and insurer partnerships (Wakam).

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Reporting

Comprehensive reporting system with automatic scheduled reports and on-demand generation in multiple formats (CSV, XLSX, PDF, JSON) with various delivery methods.

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Brokerage Firms

Wholesale and retail firm management with hierarchical structures, distribution rights, and compliance integration.

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Billing & Payment

Invoice management, payment processing, refund handling, and financial reconciliation.

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Platform Architecture

Korint implements a comprehensive multi-tenant insurance platform with the following core components:

• Multi-Tenant Architecture: Isolated configurations for each insurance tenant with customizable business rules and organizational models
• Event-Driven Communication: Centralized event bus triggering automated emails and system notifications based on business events
• Quote-to-Policy Workflow: Seamless conversion from quotes to active policies with automatic data transfer and validation
• Exception Management: Formal derogation workflows with state management (Pending → Approved/Rejected) and authority-based approvals
• External Integrations: API-based connections to compliance, claims, verification, and insurer systems
• Reporting Infrastructure: Scheduled and on-demand report generation with multiple output formats and delivery channels

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Core Workflows

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Quote to Policy

1. Customer requests quote → Premium calculated → Quote generated
2. Customer accepts quote → Signature obtained → Payment processed
3. Quote converted to policy → Coverage begins → Notifications sent

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Derogation Approval

1. Exception identified → Derogation created → Routed to approver
2. Approver reviews → Decision made → Parties notified
3. If approved → Transaction proceeds → Audit trail maintained

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Claims Processing

1. Claim submitted → Data sent to Sydia → Investigation begins
2. Assessment completed → Decision made → Payment authorized
3. Claim paid → Records updated → Parties notified

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Need Help?

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Next Steps

Ready to dive in? Here are recommended starting points based on your needs: For Understanding Core Operations:

• Quote System: Complete guide to quotes, premium calculations, and policy conversion
• Email Communication: Automated notifications and role-based recipient mapping

For Managing Exceptions:

• Derogations Workflow: Exception management and approval processes

For System Integrations:

• Third-Party Systems: External integrations for compliance, claims, and verification

For Business Intelligence:

• Reporting: Automated and on-demand reports with multiple formats and delivery options

For Distribution Management:

• Brokerage Firms Overview: Wholesale and retail broker management
• Distribution Requests: Product distribution authorization workflows